Skip to content
FWDS FLOW

Legal

Refund and Cancellation

Cancel whenever you like, and keep working until the period you paid for runs out. There is no change-of-mind refund once a subscription is paid, so use the free trial first where there is one. That is what it is for.

Last updated 14 October 2026

Try it first, for free

Pick, Tone, Leaflo and Cut each have a 10-day free trial, with no card taken up front. FWDS Dock has no trial. It is sold by the year, and it comes free with FWDS Leaflo yearly or two years.

A trial is the whole app, not a crippled one. There is one exception and it is worth naming here rather than leaving you to find it: FWDS Leaflo marks its trial exports — JPG, PDF and the layered PSD alike — and the mark goes the moment you buy.

We do not refund a subscription because you changed your mind. That makes the trial the important part of this page, not the small print below it. Use it on a real wedding, on the machine you actually work on, before you pay anything.

Nothing is charged when a trial ends. It simply stops, and you decide whether to subscribe. If you need longer to be sure, ask us before it runs out.

Cancelling

You can cancel at any time: press Cancel renewal on your account page and the next charge does not go out. If you would rather, message us on WhatsApp, call, or write to support@filmweddingdays.com, and we will do it for you.

When it takes effect
At the end of the period you have already paid for. You keep working until then.
What you pay after that
Nothing. There is no cancellation fee and no notice period.
Your trained style profile
Stays where it is, in the app’s data folder on your own machine. We do not charge to keep a profile you trained, and it is still there if you come back.
Your albums and projects
They are files on your machine. Cancelling does not reach into your computer and take them away.

Cancelling stops the next charge. It does not refund the period you are in. A monthly plan cancelled the day after it renews still runs, and is still paid for, until the end of that month, so cancel before the renewal date if you do not want the next period. To be sure, cancel at least 3 days before it: the bank is told about a renewal ahead of the day, and a cancel that lands after that may not stop it. Your account page shows the exact date and time to cancel by.

When we refund

We do not refund a subscription because you changed your mind, on any plan. The free 10-day trial is there so you can decide before any money moves.

We do refund, at any time, where the charge itself was wrong:

  • You were charged twice for the same thing.
  • You were charged after cancelling.
  • You were charged for a plan you did not order.
  • An app never worked on a system that meets the stated requirements, and we could not fix it.

If any of those happened, tell us and we will put it right. We are not going to argue about a duplicate charge.

When we do not

To be plain about it, there is no refund for:

  • Changing your mind, on any plan, including a yearly or two-year plan paid in advance.
  • A period you have already used, in whole or in part.
  • Renewals, where the renewal date was known and the plan was already in use. Cancel before the renewal date instead.
  • Software you have to license separately — Lightroom Classic, Photoshop, DaVinci Resolve Studio — which we do not sell and cannot refund.
  • A machine that does not meet the requirements published on the app’s own page.
  • Results that are not to your taste, where the app worked as described. The trial exists so you can judge this before paying.

A yearly or two-year plan is a commitment for the whole of that period, and it is priced lower for exactly that reason. If you would rather not commit that far ahead, the monthly plan is there and you can stop it any month.

FWDS Cut is sold as a beta and labelled that way everywhere, including on its own page before you buy. Buying it is buying software that is honestly described as unfinished, so “it is still in beta” is not a ground for a refund.

How to ask

Write to support@filmweddingdays.com or message +91 98427 44884 on WhatsApp. Tell us which app, which email the subscription is under, and roughly what happened. There is no form.

We answer
Within one working day, from a person, not a ticket robot.
If the charge was wrong
The money goes back to the method you paid with, through Razorpay. Expect it to appear within 7 working days, depending on your bank.
If it was not
We will tell you why in plain words, and what we can do instead. Often that is a fix, a longer trial on another app, or help getting the result you wanted.

Refunds always return to the original payment method. We cannot send one to a different card or account.

Delivery

Everything here is software, delivered online. There is nothing to ship, no shipping charge, and no delivery address.

Access is granted as soon as the payment is confirmed: you download the app from this site and sign in with the email on the subscription. If a payment succeeded and access did not arrive, that is our problem to fix, and it is a refundable failure if we cannot.

Changing plans, and changing prices

You can move up to a bigger plan at any time; we charge the difference for the rest of the period. Moving down takes effect at your next renewal, so you keep what you paid for until then.

If we change a price, we will tell you at least 30 days before it takes effect at your next renewal, and you can cancel instead of renewing. A price change never applies to a period you have already paid for.

If you buy a plan, it keeps working. We will never disable a feature you already paid for.

Questions about this page

Write to support@filmweddingdays.com or call +91 98427 44884. A person reads both.